Service Robustness Robustness and reliability are essential to providing a business critical forecasting service. We are relied upon to deliver forecasts, typically every hour, 24/7/365, all over the world for participation in energy markets or for regulatory requirements.We know that there is a direct cost to failure to provide an accurate forecast. Therefore, we have invested in the GH Forecaster infrastructure to insulate us and you from risk. Our server facilities are at Telehouse in London, through which 96% of all UK internet traffic passes. Equally important are the software and human processes: these undergo constant scrutiny and upgrade to ensure there are no weak links, and to implement improvements arising from our research and development. |
